Microsoft outage

Due to the global Microsoft outage, you may experience issues when using some of our online services. This relates to services that rely on email delivery, such as account registration, password resets, authentication codes, and some online forms. Service availability may vary while external systems continue to stabilise. We apologise for any inconvenience and thank you for your understanding.

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You can use our Planning Permission Enquiry form to find out if your planned works come under permitted development rules, or will need planning permission. You can request this advice for both residential and commercial properties.

We will provide written advice in response to your enquiry. A planning officer will respond within 20 working days of receiving your application. (Working days excludes weekends and bank holidays.)

We also offer heritage advice as an extra add-on.

The fee for written advice is £90.

All fees are valid until 31 March 2027.

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You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.