Chelmsford City Council

We are part of the Essex Community Shield, which brings volunteers together with the people most in need of help due to coronavirus. You can find out how to get help, or how to volunteer. You can also view our latest coronavirus updates.


Mobile Customer Information Service visits

We visit 19 rural communities in the Chelmsford area, so that you can access our services at your local village hall, shop or Post Office. You can view a map of our locations.

At the Mobile Customer Information Service (MCIS), you can:

  • find out how to get help with benefits and Council Tax

  • report environmental problems

  • get free replacement recycling sacks

  • discuss local issues

We have decided to suspend our Mobile Customer Information Service visits from Wednesday 18 March, until further notice. This is to keep our communities safe considering the current national situation. Our main offices, phone lines and website-based services remain open and there are no changes to any essential Council services. To stay updated, you can visit or sign up for news at

09 July 2020Boreham Village Hall10:30am to 12 noon
10 July 2020Battlesbridge, Hayes Country Park Clubhouse10am to 11am
13 July 2020Good Easter Village Hall2pm to 2.30pm
13 July 2020Ramsden Heath, Christian Growth Centre10am to 11:30am
14 July 2020West Hanningfield Village Hall2pm to 3:30pm
15 July 2020Runwell Village Hall1:30pm to 3pm
16 July 2020Writtle Village Hall10am to 11:30am
17 July 2020Keene Hall, Galleywood10am to 12 noon
20 July 2020Bicknacre Post Office3pm to 4pm
20 July 2020Melbourne Post Office9:30am to 11am

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Last updated: 18 March 2020

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