Chelmsford City Council

We are part of the Essex Community Shield, which brings volunteers together with the people most in need of help due to coronavirus. You can find out how to get help, or how to volunteer. You can also view our latest coronavirus updates.


Contact: Customer Services

If your enquiry is regarding Council Tax, you need to use our dedicated Council Tax enquiry form.

You can use this form to contact us if you have an enquiry not covered in our main lists.

You will need to contact Essex County Council if your enquiry is about:

  • footpaths and pavements
  • roads, roadworks and potholes
  • street lights
  • libraries
  • schools
  • social care

We are not responsible for these services, and will not be able to help if you contact us about them.


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Data protection declaration: We are a Data Controller for the purposes of data protection legislation. We hold and process all personal information in accordance with data protection legislation. For more information, you can read our privacy policy and privacy notices

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