How to book tickets online

You can sign in or register for an online account to book tickets for any of our theatre shows.

When you have signed in:

  • select the menu
  • select 'buy tickets'


A list of all shows currently on sale will then appear in date order.

You can then select the show of your choice and a seating plan will appear. You will also see any promotional offers.

If the pencil icon is next to 'internet full price' you can view the different buyer types available (if applicable depending on the performance).

You can get a discount on the ticket price if you:

  • are over 60
  • are under 16
  • are receiving benefits
  • have an OurChelmsford card (£1 discount)

When you are happy with the buyer types, choose where you would like to sit on the theatre seating plan and select 'continue'.

This will take you to a confirmation page where you can double check your selection and edit if necessary.

If you have credit on your account

If you have credit on your account, it will give you the choice to add to purchase. You will need to select the 'apply to purchase' tick box.

You can also amend the payment and delivery details if necessary.

Help with your booking

If you need help with your booking, you can contact us using this form.

Contact the Theatre


Fairfield Road

Theatres Conditions of sale.pdf

Terms and Conditions of Sale