View your online account

Sign in or register

You can sign in or register for an online account to book tickets for any of our theatre shows.

 

Sign in

You can sign in to:

  • book tickets for any of our theatre shows
  • view purchased tickets
  • view remaining credits

 

Register for an account

To register for an account, you will need:

  • your name
  • your email address


Help with booking tickets online

If you need help with booking your tickets online, you can read our guidance.

 

Accessing credits

If you have a credit with us, you must make sure to use the correct name and email address that you previously provided when you booked with us.

Once logged in, you will see if you have any active credits. If you believe you should have a credit but it is not showing, you can contact us.

 

Change your mailing list preferences

To change your mailing list preferences in your account, sign in to your account and:

  • select the three lines in the top right corner
  • select 'account'
  • select ‘user profile’
  • select the address in ‘account details’ is correct or click the pencil icon in the right hand corner to edit
  • select the pencil icon and ensure mail has been selected in the ‘Data Protection Declaration’ (to receive the next brochure)
  • select the relevant boxes provided (to change mailing preferences)
  • select ‘update’ to save and exit your account

 

If you don't have an account with us but would still like to be on the brochure mailing list or you’re having trouble with your account, you can  contact us online or call 01245 606505.


Forgotten username or password

If you have forgotten your username or password for your account, you can contact us. Once we have received your request, we will contact you and provide you with your account details.

Contact the Theatre

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01245 606505

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Fairfield Road

Chelmsford
Essex
CM1 1JG