Box Office Opening Times
Please note that during August the box office will close at 5pm on weekdays and 2pm on Saturdays.
Box Office is open from 10am to 6pm from Monday to Friday and 10am to 2pm on Saturdays. When there is a performance in the venue the box office will remain open until 15 minutes after the performance starts.
Running times
Some shows give an approximate running time and when available this can be found on the show page. All films have running times but this does not include live performance trailers or late starts. Running times are given as a rough guide but due to the nature of live performance they cannot always be accurate.
General admission
General Admission refers to areas that are not assigned or reserved, and are occupied on a first-come, first-served basis. When purchasing tickets for a General Admission event, you may be quoted row and seat numbers, however these are for inventory purposes only and do not reflect any actual seating location.
Programme of events
At times it is necessary to make changes to the published programme. Please accept our apologies for any inconvenience this may cause.
Photography
We do not allow photography in the majority of shows, especially for professional shows, however there are a few occasions when it is allowed and this will be advised as part of the show. If you are seen to be taking unauthorised photography you will be asked by the Duty Manager to stop.
Seating plans
If you would like to view the seating plans of the Civic Theatre and Cramphorn Studio please view the following PDFs. Please note, on some performances the seating plans may vary.
Civic Theatre seating plan
Cramphorn Studio seating plan
Bars
The Civic and Cramphorn bars open an hour before a show starts and during the interval. Card payments are accepted in the Civic bar but not currently in the Cramphorn. Interval orders can be taken in the Civic and on busy performances, drinks can be purchased from the foyer kiosk.
Booster seats
We have started a nominal charge for booster seats to ensure that we have sufficient funds to maintain, clean and increase our stock. This will ensure that every child that needs a booster seat can have access to one.
