UPDATE 23 December
As of Saturday 19 December Chelmsford and the majority of Essex have been placed in tier 4, pending a later review. This means that the theatre is closed until further notice.
If you have tickets between Thursday 24 December 2020 and Sunday 3 January 2021, then you will receive an automated credit on your online theatre account. This means you can use this credit to purchase tickets for future shows. There will be no expiration date for these credits.
If you would prefer to apply for a refund, you can fill in this refund request form.
Please note that Box Office are working very limited hours while tier 4 restrictions are in place so there may be some delay in responding to direct enquiries.
UPDATE 15 December
You’ll have seen the news that Chelmsford is one of the areas now going into Tier 3 restrictions from first thing on Wednesday morning. This means that Sleeping Beauty must close after Tuesday night’s performance and our theatre must stay shut while we’re in this higher tier.
If there’s any future easing of restrictions that would allow us to bring our panto back before the end of its run, we’ll let you know. Everyone with tickets booked for shows from the 16th will have their accounts automatically credited and we’ll be in touch shortly with more details about this.
We are so thrilled to have been able to bring you this production and to sprinkle some fairy dust on Chelmsford in the run up to Christmas. Our heartfelt thanks for your support – we have enjoyed every moment.
Chelmsford City Theatres and the whole Sleeping Beauty team wish you and yours a very happy Christmas.