Information page

Welcome back to Chelmsford City Theatres!

Due to the national lockdown, we are unable to open the theatres.

When we do re-open, we will be able to bring you the best in theatre and cinema. 

Our team has worked hard to put everything in place to keep you safe as you enjoy our theatre. 

You can find out everything that you will need to know about measures we have put in place on this page. 

When you arrive

  • We will be monitoring your temperature on arrival. 
  • You will be asked to check in using the NHS Test & Trace QR code or by leaving your contact details with staff in the foyer.



  • We have configured the seating to allow greater social distancing than Government guidelines require. 


  • We will be increasing the level and frequency of cleaning around the theatre.
  • We will be cleaning surfaces with a 28-day antiviral spray that kills viruses on contact.
  • You will be able to use our touch-free hand sanitiser stations throughout the theatre,


Social Distancing

  • We have labelled each room to let you know how many people should be in the space. 
  • We have introduced perspex screens in some areas.

Face Coverings

  • You will be asked to wear a face covering whilst in the theatres. 
  • We will be wearing face coverings too. 


Food and drink

  • You will be able to purchase food and drink via an app, and it will be brought to your seat.
  • You will be able to order from an hour before your scheduled performance. 
  • Pre-show drinks orders must be placed up until 15 minutes before the show start time. 
  • You can order interval drinks up until the first 5 minutes of the interval. 


Other safety measures

  • We have introduced some one-way systems.
  • We have installed signage to help you around the theatre.
  • Our toilets have been re-configured to reduce queuing. Any queues for toilets will be managed by our team.

Contact the Theatre