As of Saturday 19 December Chelmsford and the majority of Essex have been placed in tier 4, pending a later review. This means that the theatre is closed until further notice.
If you have tickets between Thursday 24 December 2020 and Sunday 3 January 2021, then you will receive an automated credit on your online theatre account. This means you can use this credit to purchase tickets for future shows. There will be no expiration date for these credits.
If you would prefer to apply for a refund, you can fill in this refund request form.
Please note that Box Office are working very limited hours while tier 4 restrictions are in place so there may be some delay in responding to direct enquiries.
We were optimistic that we could revive the show following the next government review, but unfortunately this won't be possible.
We would like to thank you all once again for your continued support in light of the tier change and what this means for the future of our theatre.
Very best wishes from the team at Chelmsford City Theatres