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Chelmsford, along with the rest of England, is now in lockdown until further notice. You can find out what this means and get other useful information on our coronavirus updates page.

Cashless parking

The MiPermit call centre is open from 8am to 6pm from Monday to Friday. It is temporarily closed at weekends. All automated MiPermit services are running 24 hours a day, seven days a week as normal.

Our multi-storeys are currently closed at 7pm until further notice due to Tier 4 restrictions.

We went cashless in all of our Pay and Display car parks on Monday 6 April.

You are now able to pay:

by credit card
by debit card
using the MiPermit app

We have also abolished the 10p surcharge on MiPermit.

The number of people using MiPermit via app, online, text (SMS) or phone is growing. This change brings all our car parks in line, as a third of our Pay and Display car parks have been cashless since 2015.

By going cashless, we have reduced the number of break-ins to our machines, which cost us a lot of money in repairs. It also means we have saved on cash collection fees, and have eliminated over-vends, where machines are unable to give change.

If you experience any problems paying, you can call the phone number on each payment machine for help.