Chelmsford City Council

Coronavirus update for parking

Parking for key workers

According to guidance from central Government, we are obliged to offer exemptions to NHS staff and social care staff. We have extended this exemption to any person providing direct support helping unwell and vulnerable people in their communities. This will include, but is not limited to:

  • NHS staff
  • emergency services staff
  • local authority officers
  • community volunteers
  • frontline transport

If you are in one of these groups, you can park in on-street areas that have restrictions across all six SEPP areas.

This does not apply to car parks. If you park in a car park, normal tariffs apply.

You can park on-street:

  • in limited waiting areas/bays
  • in on-street Pay and Display bays
  • in resident permit bays
  • on single yellow lines

You will not be allowed to park on double yellow lines or in loading/unloading bays.

This concession will expire after 30 September 2020, but we will review it regularly and may extend it in line with national guidance.

To be eligible for this, you just need to display evidence of your employment in your windscreen, as sent to you by your employer.

You can also visit to find other free parking options for critical care workers.

Enforcement patrols

We are currently operating full parking enforcement patrols. To avoid being issued with a Penalty Charge Notice, you should ensure that you:

  • do not park in contravention of the parking restrictions
  • display a valid pay and display ticket in the designated pay for parking areas
  • display or register a valid resident permit or visitor ticket in the resident permit zones
  • do not exceed the permitted time to stay in a limited waiting parking area


Reporting a parking problem

You can report a parking issue online.


Office operation 

You can contact us online with any requests and enquiries.

We already have several online automated systems to manage the administration process and deal with your enquiries, including: 


Bailiff action

If you receive a letter or visit from a bailiff company with a court order to recover a fine, you should contact them directly.

The individual bailiff companies will have their own measures in place and they should give consideration to the current situation. 


Renewing existing resident permits 

You need to ensure that all resident and visitor permits are valid and up-to-date. You can renew any permits online via MiPermit.

Requesting new parking restrictions (Traffic Regulation Orders)

You can request a new parking restriction online.

We will continue to accept requests for a parking restriction, but we will put on hold any site assessments for existing and new requests. This is because the current traffic movements and parking habits will not be reflective of a normal working day/week. We will continue these assessments once the traffic flows return to normal.

Whilst people are following social distancing and self-isolation guidance, we will put on hold: 

  • any informal and statutory consultations
  • any Committee Meeting decisions
  • implementation of approved Traffic Regulation Orders
  • new parking schemes

Park and Ride

You need to check with Essex County Council regarding their Park and Ride service.

Taxis and private hire vehicles

We have produced some coronavirus safety guidance for taxi and private hire vehicle drivers and passengers.

You can view our coronavirus safety guidance for taxi drivers.

You can also view our coronavirus safety guidance for taxi passengers.

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    Last updated: 27 August 2020

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