Chelmsford City Council

Easy parking in Chelmsford with new app

From Monday 28 May, Chelmsford City Council is introducing a new payment system for motorists using its car parks.

PayByPhone, which allows parking tickets to be bought using a phone and by other methods, is being switched to MiPermit. This new cashless tool lets customers pay for parking by telephone, SMS or through MiPermit's smartphone app or online portal.

With MiPermit, you can extend your stay without needing to return to your vehicle, freeing up more time to enjoy your visit to the city centre. If wished, you can also receive a text reminder 20 minutes before your stay expires.

There's no need to carry coins or to worry about correctly displaying a ticket in your windscreen. The handheld computers that Civil Enforcement Officers use on their patrols are automatically updated in real time with vehicle details, including length of stay, when you pay for your virtual ticket. Anyone needing a VAT receipt for business parking will still be able to download this online.

MiPermit is already being used successfully by a number of local councils, including those in North Essex.

Councillor Malcolm Sismey, Cabinet Member for Parking, said, "Cashless parking creates an easier, simpler experience for our customers, as well as reducing waste and promoting greener living, since it doesn't require a paper ticket to be printed. I'm looking forward to the introduction of MiPermit and encourage anyone who uses a City Council car park regularly to register for the service now."

To make using the new service as simple as possible, the Council recommends registering for MiPermit in advance at or by downloading the MiPermit app from Google Play or the App Store.

The switchover will be made on Monday 28 May, from which date PayByPhone will no longer be available.

For a full list of all car parks managed by Chelmsford City Council, including locations, prices and opening hours, visit

Wednesday 16 May 2018

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