Chelmsford City Council

Businesses - help us to help you

Chelmsford City Council has created a new online survey designed to gain a greater understanding of how the coronavirus pandemic is affecting local businesses. The information gathered will help the Council and its partners to identify any specific local business support needs and ensure that resources and help are more effectively targeted in their recovery plans. 

The survey is open to all businesses who operate in Chelmsford and can be found on the Council’s website at

Leader of Chelmsford City Council, Councillor Stephen Robinson, said “We are very aware of the pressure on businesses and the uncertainty they are facing as a result of the coronavirus. We encourage all businesses to complete the survey and share with us how they have been affected and what support they need in the short, medium and long-term. By completing the survey, you will help us target our support so we can assist businesses in navigating through these difficult times and plan for the future.” 

He added, “I also encourage all eligible businesses that have not yet applied for a grant to submit their application via our website without delay so as not to miss out on the funding. We will continue doing all we can to support our local businesses through this crisis.” 

Cabinet Deputy for the Economy and Small Business, Councillor Martin Bracken, said “We are committed to supporting local businesses through this crisis. We encourage all businesses to take part in the survey which will provide us with important insights so we can determine how to best help local companies. Jobs, investment and growth are critical to the wellbeing of the city so it is important we do everything we can to protect businesses from the worst impacts of the coronavirus and help prepare them for the recovery.” 

So far, over 1,900 Chelmsford businesses have been sent grants by Chelmsford City Council to support them in the current crisis. More grants are being paid out every day, and the City Council wants to encourage any eligible businesses to apply if they have not done so. 

Businesses in the retail, hospitality or leisure sectors with a rateable value of up to £51,000 can apply for a grant. Depending on their rateable value, the grant is either £10,000 or £25,000. Small businesses in any sector with a rateable value up to £15,000, that pay little or no rates due to small business rate relief or rural rate relief, could benefit from £10,000 to help meet their ongoing costs. 

The Government provided Chelmsford City Council with £31 million to deliver two grant funding schemes to support for local businesses. With over £25 million already awarded, there is still £6 million to be claimed. Eligible businesses that have not yet applied for a grant can still apply. Letters reminding businesses to apply have also been sent to local businesses. 

The very latest information and guidance for businesses and employers can be found on the Council’s website at That includes details of which businesses are eligible and gives a link to the grants application form. 

The Chelmsford Business Recovery Survey can be found at Responders’ contact details will not be shared and no individual businesses will be identified in any published data. 

To keep up-to-date with the latest news and announcements from Chelmsford City Council, please sign up to our ‘City News’ mailing list at

Friday 30 April 2020

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