Drop off and collection
When you first drop your child off at any of our courses, you'll need to register them and sign them in.
Our course team will ask you to provide a password and emergency contact number. They'll also ask whether your child can swim, and whether they have any medical conditions, allergies or are taking medication. We will then issue your child with a wristband.
You should make sure that whoever is collecting your child is aware of the password you provided at registration. We can't send a child home with anyone who doesn't know this. If you think you might be late, please let us know as soon as possible.
City Camps offers early drop off, between 8am and 9am, and late collection, between 5pm and 6pm, for £2 per session per day.
Children will need to be collected from courses early if they are:
- outside the specified age range for the course.
We cannot accept children outside the specified course age range, for safety and insurance purposes.
We don’t allow any tablets, MP3 players or handheld computer games while on our courses, so please do not bring them. Children can only use mobile phones in an emergency.
Food and drink
Please ensure your child has a water bottle, along with snacks or a packed lunches if on a long or all-day course. Please ensure cool packs are provided with the packed lunches.
Please ensure your child has suitable clothing and shoes for their course, along with water and sunscreen if the weather is hot. Additional clothing they may need for City Camps:
- Swimming costume and towel, long trousers and socks, extra layers and gloves, long sleeved top and long hair tied back.
Chelmsford Sport and Athletics Centre (CSAC)
- Long trousers and socks, long sleeved top and long hair tied back, trainers and 6mm spike training shoes (if children already have these).
South Woodham Ferrers Leisure Centre (SWFLC)
- Swimming costume and towel, long trousers and socks and a long sleeved top with long hair tied back.
- No additional clothing is required.
All children attending RLC or SWFLC City Camps will be tested by a qualified lifeguard to ensure they can swim 25m unaided. If your child can't, they won't be able to take part in swim activities in the deep end of the pool, for safety reasons.
Please make sure you let our staff know when booking if your child has a medical condition which may affect them taking part, or they are taking any medication which they may need during the course.
A parent or guardian must give a contact number which they are always contactable on, in case of an emergency.
Children who require additional support or have accessible needs
If your child requires any additional support or has accessible needs, please let us know when you book so that we can make sure the course is suitable. If your child requires one-to-one care, we ask that a parent or carer is present for the session.
Once you have booked a session, you can't change the date or venue.
You will not be entitled to a refund for cancellations made prior to the course starting and/or sessions not attended. We can only offer a refund or change of date, if your child is unable to attend due to a medical condition. To claim your refund, you will need to provide either:
- a note from your GP
- a note from a doctor at the hospital
- proof of medication, such as a prescription
Whilst every effort is made to ensure all courses run, courses that have less than the minimum number of participants required to run them may be cancelled. If we cancel a course for any reason, we’ll offer a refund via cheque or by credit or debit card.