We are currently still running our choice-based lettings scheme. If you are on the Housing Register, you can still express your interest in properties advertised each week but there will be a delay to move dates due to coronavirus. You can read more on our coronavirus updates page.
If you would like to join the Housing Register for the first time, you can apply on HomeOption.
We have adopted a new housing need and allocations policy. We’ve made some changes and you must meet the new criteria to be eligible to remain on the Housing Register.
Some bands will have changed as the new policy has different criteria to assess housing need.
If you missed the deadline to re-register but would like to remain on the Housing Register, you will need to make a new application.
Under the new policy, you will not be eligible to be on the Housing Register if:
If you disagree with a decision we have made, you can contact us to request a review. You must explain in full why you disagree with the decision.
If you do not have the option to access public funds due to your immigration status, you will not be eligible to be on the Housing Register. For example, this includes if you:
You must have a local connection to Chelmsford to be eligible to join the Housing Register. This means you must meet one or more of the following criteria:
You are not eligible to be on the Housing Register if:
We think it is acceptable for you to spend up to 30% of your gross household income on your rent or mortgage. Gross household income means all your family’s income from all sources including most benefits, and 25% of non-dependent’s (for example adult children) income living within your household.
You can find out more about how we assess financial circumstances in section five of the allocations policy.
You cannot qualify for the Housing Register if you, or a member of your household, has acted in a way that demonstrates you are not a suitable tenant. This includes recent behaviour or actions in the past which continue to make you unsuitable to hold a tenancy.
You can find out what we consider unacceptable behaviour in section five of the allocations policy.
If you have been evicted for rent arrears within the last five years, from a private or social tenancy, you will not be eligible to join the Housing Register.
There may be some exceptions to this, for example if you repaid the rent arrears in full afterwards. You must provide evidence of the arrears being cleared.