Chelmsford City Council

Book a pest control visit

We offer chargeable pest control visits and treatment for both residential and commercial properties in the Chelmsford area.

If the pest does not appear on our list, we do not treat it.

Before you book your pest control treatment, you need to check the restrictions for treating the pest.

You also need to check the preparations, and prepare your property before we arrive.

If we can’t carry out the treatment when we arrive at your property, we will charge a call-out fee.

You can only book a pest control visit by phone.

To book a pest control treatment, you will need:

  • your name and contact details
  • the details of the property that needs treatment    
  • a debit or credit card or a PayPal account to pay the correct fee

We don’t accept American Express.

If you need to cancel your booking, you should call us on 01245 606606 and ask for pest control. You can cancel at any time, but you should give us as much notice as you can. If you cancel on the day we are due to visit, we will not refund the callout fee.   

Wasps and hornets

How to book

The fee for treating wasps and hornets is:

  • £58.40  

If you claim benefits, the fee for treating wasps and hornets is:

  • £29.20

If the treatment is at a commercial property, the fee for the initial visit is £114.10. The minimum fee for subsequent re-visits is £57.05 per re-visit. We do not treat commercial food premises.

We use a telescopic pole to spray an insecticidal dust into the entry point of the wasp nest to kill the wasps.

No, but if the first treatment is unsuccessful we would treat again for free. We will re-treat without charge if you notify us within three weeks of the original visit date that the nest is still active.

Wasps never go back to old nests, so if you find more wasps, they would be in a new nest.


As we use a telescopic pole to spray insecticidal dust, the wasp nest must:

  • be large enough for the dust to reach the nest
  • have a visible external entrance
  • be lower than the eaves gutter of a two storey house
  • not be obstructed by an extension, conservatory or other building

If we can't treat the nest or if the wasps are actually bees, we will charge you a call-out fee of £29.20.

Treatment time
30 minutes
Other information

We treat wasps, but do not treat bees. You need to check that you definitely have wasps and not bees before you book a treatment with us. You can look at Chelmsford Beekeepers for information about the difference between wasps and bees.

If we find that you have bees, we will not carry out a treatment and you will still need to pay our call-out fee.

If you have a swarm of bees in your garden, you can contact the Chelmsford Division of the Beekeepers Association for help.

All prices are valid from 1 April 2019 to 31 March 2020.


Mandatory field

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