Chelmsford City Council

Book a pest control visit

We offer chargeable pest control visits and treatment for both residential and commercial properties in the Chelmsford area.

If the pest does not appear on our list, we do not treat it.

Before you book your pest control treatment, you need to check the restrictions for treating the pest.

You also need to check the preparations, and prepare your property before we arrive.

If we can’t carry out the treatment when we arrive at your property, we will charge a call-out fee.

You can only book a pest control visit by phone.

To book a pest control treatment, you will need:

  • your name and contact details
  • the details of the property that needs treatment    
  • a debit or credit card or a PayPal account to pay the correct fee

We don’t accept American Express.

If you need to cancel your booking, you should call us on 01245 606606 and ask for pest control. You can cancel at any time, but you should give us as much notice as you can. If you cancel on the day we are due to visit, we will not refund the callout fee.   


How to book

The fee for treating fleas is:

  • £68.70 for a one to three bedroom property
  • £97.60 for a four or more bedroom property

If you claim benefits, the fee for treating fleas is: 

  • £34.35 for a one to three bedroom property
  • £48.80 for a four or more bedroom property

If the treatment is at a commercial property, the fee for the initial visit is £114.10. The minimum fee for subsequent re-visits is £57.05 per re-visit. We do not treat commercial food premises.


We spray residual insecticide to kill fleas.

The insecticide will kill the fleas for up to three weeks after the first treatment.

You also need to treat your pet for fleas, and wash or throw away any infested bedding.

After the treatment, there should be a decrease in fleas and bites, and activity should keep decreasing until it stops completely.


Yes, we will need to re-treat if fleas are still active three weeks after the first treatment. If an infestation requires multiple visits, the pest control officer will decide when the treatment is complete and the infestation is dealt with.

We will not charge for re-treatment if you tell us there is a recurrence within three weeks of the pest control officer closing the job.


We will only be able to treat for fleas if you fully prepare your property.

If you do not fully prepare your property, we will charge you a call-out fee of £29.20.

Treatment time

45 minutes

Longer for 3 or 4 bed


Floor: clear the floor and vacuum it clean (particularly skirting boards and under furniture and beds)

Beds: remove any items from under beds

Loose items: Put in bin liners and store in the bathroom


After the treatment, surfaces will be wet with the spray.

You should not:

  • touch treated surfaces until they are dry, which can be between one and two hours for carpets, and longer for mattresses and soft furnishings
  • allow young children or pets near the treated surfaces

Even once the surfaces are dry, you should not:

  • allow young children to crawl on treated areas, or drop dummies or teething aids on the floor
  • vacuum for at least one week
All prices are valid from 1 April 2019 to 31 March 2020.


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