Chelmsford City Council

Book a pest control visit

We offer chargeable pest control visits and treatment for both residential and commercial properties in the Chelmsford area.

If the pest does not appear on our list, we do not treat it.

Before you book your pest control treatment, you need to check the restrictions for treating the pest.

You also need to check the preparations, and prepare your property before we arrive.

If we can’t carry out the treatment when we arrive at your property, we will charge a call-out fee.

You can only book a pest control visit by phone.

To book a pest control treatment, you will need:

  • your name and contact details
  • the details of the property that needs treatment    
  • a debit or credit card or a PayPal account to pay the correct fee

We don’t accept American Express.

If you need to cancel your booking, you should call us on 01245 606606 and ask for pest control. You can cancel at any time, but you should give us as much notice as you can. If you cancel on the day we are due to visit, we will not refund the callout fee.   


How to book

The fee for treating cockroaches is:

  • £68.70 for a one to three bedroom property
  • £97.60 for a four or more bedroom property

If you claim benefits, the fee for treating cockroaches is: 

  • £34.35 for a one to three bedroom property
  • £48.80 for a four or more bedroom property

If the treatment is at a commercial property, the fee for the initial visit is £114.10. The minimum fee for subsequent re-visits is £57.05 per re-visit. We do not treat commercial food premises.


Once we confirm the infestation, we lay down insecticidal gel (a slow acting poison) and sticky traps. We leave these down for several weeks.

The cockroaches will die when they eat the gel.

Sometimes we also need to spray a residual insecticide, which we spray:

  • round the boundary of the room
  • at the junction between the walls and floor
  • behind equipment in vents and ducting

Yes, we will need to re-treat to kill any new cockroaches as they hatch from their eggs. If an infestation requires multiple visits, the pest control officer will decide when the treatment is complete and the infestation is dealt with.

We may also need to re-treat if you have a large infestation.

We will not charge for re-treatment if you tell us there is a recurrence within three weeks of the pest control officer closing the job.


We will only be able to treat for cockroaches if you fully prepare your property.

If you do not fully prepare your property, we will charge you a call-out fee of £29.20.

Treatment time
30 to 60 minutes
Clean your property, and make sure there is no food or hiding places for the cockroaches.
All prices are valid from 1 April 2019 to 31 March 2020.


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