Chelmsford City Council

We are part of the Essex Community Shield, which brings volunteers together with the people most in need of help due to coronavirus. You can find out how to get help, or how to volunteer. You can also view our latest coronavirus updates.


Helping and being helped: Essex Community Shield

The coronavirus pandemic is an uncertain time for many people. We understand that some people in Chelmsford will have particular concerns, especially those who have been told that they are in an 'extremely vulnerable' group, while others will want to help.

Together with other councils and organisations, we are part of the Essex Community Shield. This scheme will bring volunteers together with the people most in need of help.

A new county-wide Essex Welfare Service has been set up especially to help people who are staying at home, need support, and can’t get help anywhere else. 

It’s there to provide advice and support, and to help with daily living tasks and essential supplies.

You can contact the Essex Welfare Service on 0300 303 9988 or at

It is open Monday to Friday, 8am to 7pm and Saturday and Sunday, 10am to 2pm.

On Monday 30 March, the new Chelmsford Community Hub was launched.

The Hub is run by the Council and the Chelmsford Voluntary Service together. It’s there to help people who are identified as at-risk or who contact the Essex Welfare Service.

Volunteers are urgently needed to help with tasks like:

  • collecting and delivering food and supplies
  • collecting and delivering prescriptions
  • helping with pets
  • basic welfare calls and asking if people are OK
  • admin and support
  • practical support for community groups
  • befriending people over the phone

If you can spare some time to help, you can fill in the volunteering registration form.

To protect those we are helping, all volunteers will need to have a reference check.

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Last updated: 17 April 2020

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