We understand that our residents and customers may have concerns about the coronavirus pandemic. We would like to reassure you that we are working with the government, NHS, other councils, partners and community groups to keep people safe.
Coronavirus restrictions remain in place across the country.
This means that:
- you can only socialise indoors with people you live with or who are in your support bubble
- up to six people or two households can meet outside
- some businesses remain closed or must operate under restrictions
- pubs, bars and restaurants can only serve customers outside
- you should work from home if you can, and only travel when necessary
In addition, if you are clinically extremely vulnerable, you follow the shielding guidance.
You can find:
Prevent coronavirus spreading
Everyone must help stop the spread of coronavirus.
The steps we can take to help control the virus are:
- stay at home as much as possible
- keep your distance from people not in your household if you go out (two metres apart where possible)
- wash your hands regularly
- wear a mask where required
If you or anyone in your household has symptoms, do not leave home and immediately get a test. People with symptoms can only leave home to get the test.
Where social distancing is not possible, you should wear a face covering. If you are unable to wear a face covering, you can download an exemption card.
Test and Trace
You can find more information about getting tested for covid-19.
You can download the NHS Covid-19 app on the Apple Store or Google Play.
If you have been contacted by NHS Test and Trace and have been told to self-isolate, you may be entitled to a self-isolation payment.
You can read more about getting tested if you don't have symptoms and can't work from home.
You can find out the latest about the rollout of the Covid-19 vaccine from the Essex Partnership University NHS Foundation Trust (EPUT).
If you are isolated and in need of support, you can contact the Chelmsford Centre Supporting Voluntary Action (CVS).
Their Community Response Hub can offer practical support, such as food shopping assistance or collecting prescriptions, for those without friends, neighbours or family to help. The helpline number is 01245 280731 and the email address is firstname.lastname@example.org.
You can also view Essex County Council's coronavirus support for residents for advice, support and organisations you can contact if you need other help.
Report a breach
If you are concerned that a person or business is not following the law regarding coronavirus restrictions, you can report a breach to Essex Police.
Protect yourself against coronavirus-related scams
There are numerous bogus emails and text messages circulating, so find out how to spot them and protect yourself from fraud.
We have published a new privacy notice during the coronavirus outbreak.
Essex County Council services
We are not responsible for schools and education, as this comes under the remit of Essex County Council.
Household recycling centres
We are not responsible for household recycling centres household recycling centres, as this comes under the remit of Essex County Council.