Chelmsford City Council

We are part of the Essex Community Shield, which brings volunteers together with the people most in need of help due to coronavirus. You can find out how to get help, or how to volunteer. You can also view our latest coronavirus updates.


Report a missed collection

Our waste and recycling collections are currently running as normal, with no disruptions. Household recycling centres, which are run by Essex County Council, are currently closed.

You can only report a missed collection within 24 hours of your collection day. If your collection is on a Friday, you can report a missed collection on the following Monday.

We may not be able to return on the same day, but we will collect your missed bin by the end of the following day.

We do not make collections on Monday, so if your collection day is a Friday, our return visit will be on the following Tuesday.

You need to leave any recycling materials or bins out for re-collection at your usual collection point.

Mandatory field

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