Chelmsford City Council

Housing Benefit

3. Submit your evidence

Submit photos and scans online

After you have made your Housing Benefit claim, we will tell you the evidence we need. You have one month from when you made your claim to give us the evidence.

We will need to see evidence from you, and anyone else included on your benefit claim, such as your partner or any non-dependants.

If you can't submit your evidence online, you can submit your evidence at:

  • the Customer Service Centre, Civic Centre 
  • Chelmsford Library, between 5pm and 6pm on weekdays, every Saturday from 9am to 5:30pm and every Sunday from 1pm to 4pm
  • the Parkside Community Hub, every Wednesday from 9:30am to 2pm

You can also post your evidence to us at:

Benefits Department
Civic Centre
Duke Street

If you submit your evidence at Chelmsford Library or by post, we will post it back to you.

We will tell you the type of evidence we need, but you need to check which documents we will accept as proof.


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