Chelmsford City Council

Chelmsford, along with the rest of England, is now in lockdown until further notice. You can find out what this means and get other useful information on our coronavirus updates page.

Submit your evidence

Submit photos and scans online

After you have made your Housing Benefit claim, we will tell you the evidence we need. You have one month from when you made your claim to give us the evidence.

We will need to see evidence from you, and anyone else included on your benefit claim, such as your partner or any non-dependants.

If you can't submit your evidence online, you can submit your evidence at:

  • the Customer Service Centre, Civic Centre 
  • Chelmsford Library, between 5pm and 6pm on weekdays, every Saturday from 9am to 5:30pm and every Sunday from 1pm to 4pm

You can also post your evidence to us at:

Benefits Department
Civic Centre
Duke Street

If you submit your evidence at Chelmsford Library or by post, we will post it back to you.

We will tell you the type of evidence we need, but you need to check which documents we will accept as proof.

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Last updated: 19 November 2020