Domestic Refuse Collections

Chelmsford Borough Council aims to provide an effective and efficient domestic refuse collection service to all residents of the borough.

Please assist us to empty your wheeled bin by making sure that it is at the front of your property nearest to the highway. The bin must be out by 7am on your scheduled collection day.  When putting your bin out please do not obstruct the pavement as this may cause a hazard to others.

Black Bin Collections

Black bins are collected weekly throughout the year.  All waste must be placed in the wheeled bin with the lid shut. This ensures that the bin can be safely lifted onto the rear of the refuse vehicle, and prevents spillages occurring.  Refuse not in the bin will be classified as side waste and not collected.

We provide an assisted refuse collection service which is only available for those who need help.

For insurance purposes, we are only allowed to empty wheelie bins which are supplied by ourselves.

For more information on refuse bin sizes, please go to the Refuse Bin Policy document.

Your black bin will not be emptied if it contains any of the following:

• Garden waste, to be placed only in the brown bin
• Builders waste or asbestos
• Gas bottles or clinical waste
• Fertiliser, pesticides, paint, motor oils  or other chemicals
• Large bulky items, car batteries
• Battery operated or electrical appliances e.g. video recorders, cd players, computers, clocks, radios, motorised toys etc. They must be disposed of at your local Recycling Centre for Household Waste and Recycling Sites.
• If the bin is to heavy
• If anything is placed on the lid such as cardboard boxes etc
• If the bin is not on your boundary (Does not apply to assisted bins)

If you would like to report a problem relating to your black bin collections, make an enquiry about  collections or request a replacement black bin please contact us in one of the following ways

• You can phone us on 01245 615800
• Or send us the online Refuse Collection and Bin Form 
• Or write to us at Operational Services, Freighter House, Drovers Way, Chelmsford, Essex, CM2 5PH
• Or e-mail us at refuseadmin@chelmsford.gov.uk