If you have any further questions or need help, please contact us:

By phone: 01245 606879.  (Open 8.30am to 5.15 pm Monday to Thursday and 8.30am to 4.45pm on Friday, and voicemail is available at all other times)
Minicom: 01245 606444 /  Fax: 01245 606860

Online:  You can email us via benefits@chelmsford.gov.uk, or you can use our Benefits General Enquiry Form.

In Person: The enquiry counter is open between 8.45am and 4.45pm Monday to Thursday and 8.45am to 4.15pm on Friday, at the address below.

By Post: Chelmsford Borough Council, Financial Services, Civic Centre, Duke Street, Chelmsford CM1 1JE

Please note that Chelmsford Borough Council can only deal with matters relating to Housing Benefit and Council Tax benefit.  For all other kinds of benefit, please see our Other Types of Benefit page.

Changes to Housing Benefit were referred to in the Emergency Budget announced on 22 June 2010; we do not have any details of these changes or who they may affect. Further information will be included on this website once we receive the details of the changes proposed from Central Government.

Can I Claim? Benefits Calculator >> People Living With You >> I have children, do I get extra help? >>	How Do I Claim? How To Make A Claim >> Evidence Required >> Savings and Capital >>	How Much Can I Claim? Discretionary Housing Payments >> Backdated Benefit >> Rent >>	Local Housing Allowance Local Housing Allowance (LHA) >> Local Housing Allowance rates >>
How Will I Be Paid? How We Will Pay Your Benefit >> Rent Arrears >>	Appeal Against Our Decision What to do if you do not agree with our decision >>	Tell Us About Your Changes Changes in Circumstances >> Overpayments >>	Advice for Landlords Landlords >> Rent Arrears >>
Other Useful Information Council Tax Discounts and Exemptions >> Apply for Housing >> Useful Contacts >>	Reviews and Fraud Benefit Fraud >> Home Visits & Reviews >>	Do It Online Do It Online >>	Other Types of Benefit Other Types of Benefit >>